Beyond the ordinary

Stress‑free planning throughout your Big Bear getaway.

At Katey’s Vacation Concierge, I take care of the details before, during, and after your Big Bear vacation adventure so you can focus on the fun.

🌟 Signature Services & Pricing
Stress‑free planning throughout your Big Bear getaway.

At Katey’s Vacation Concierge, I take care of the details so you can stay focused on the adventure. From planning activities and making reservations to stocking your rental with groceries, I’m here to make every part of your stay smoother and more enjoyable. And if the weather shifts, plans change, or you realize you forgot something you need, I’ll handle the adjustments so your trip stays stress‑free from start to finish.

📞 Introduction Call — FREE
15‑minute phone consultation
Get to know the services I offer and how I can support your stay. No pressure, no obligation — just a friendly conversation to see what you need.

 

📱 Phone Services — $20 per half hour
Perfect for guests who want quick answers, recommendations, or help coordinating plans.

Phone services include:
- Itinerary planning
- Restaurant information & reservations
- Excursion & activity reservations
- Sports & recreation information
- Local events & seasonal activities
- In‑rental massage coordination
- General questions about Big Bear
- “Anything else, just ask” support

 

🌟Reservation Refund Tracking - included in the concierge service 

Life Happens — I’ve Got You Covered
Plans can change, and I don’t want you to lose money because of it. I keep track of your reservation refund deadlines and send you a reminder 7 days before the last day to cancel for a full or partial refund. It’s one more way I help make your trip stress‑free.

 

✨Summer Savings!  

I’m offering an exclusive 10% discount on shareable 10‑ride water slide tickets at Alpine Slide Magic Mountain. Perfect for families, couples, and anyone who loves a splash of fun.

 

đź›’ Grocery & Supply Delivery
Let me stock your rental before you arrive so you can start relaxing right away.

Grocery & supply purchases:
- Grocery store items — Cost of goods (COG)
- Drugstore items — COG
- Fresh bakery items / specialty drinks (non‑alcoholic) — COG
- Wine, beer, and alcoholic beverages — COG
- Requires receipt by a person over 21 with valid government‑issued ID.

You pay only for the items purchased. Delivery is included as part of your concierge service.

 

🌄 Beyond the Ordinary
I work closely with trusted local vendors to bring you immersive, memorable experiences — from in‑home spa treatments to guided adventures. If you have something special in mind, just ask. If it’s possible in Big Bear, I’ll make it happen.

 

✨ My Promise

I add value, comfort, and fun to your stay in Big Bear. 

You pack the bags — I handle the details.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.